The Code of Conduct and Monitoring Committees meet on the third Monday of each month. The Code of Conduct Committee meet in the morning, with the Monitoring Committee scheduled for the afternoon. A Code of Conduct Committee meeting will be cancelled if no complaints have been received prior to the cut-off date.

In order to have a complaint heard by the Code of Conduct Committee, the complaint form and supporting documentation must be received by no later than close of business on the cut-off date listed below.

Code and Monitoring Committee Meeting Dates 2020 & Cut-off dates for complaints

Appeal Committee Meeting Dates

An Appeal Committee is convened only once Medicines Australia receives notification of appeal in relation to a complaint. The Committee is convened at the earliest date available, taking into account the response timelines set out in the Code.

Membership of Medicines Australia Code Committee

Members of the Code of Conduct, Appeals and Monitoring Committees will not discuss complaints with a healthcare professional, member of the general public or pharmaceutical company. Any contact from or discussions with Complainants or Subject Companies will be declared by the Committee member prior to reviewing a complaint or materials before the Monitoring Committee.

All questions relating to particular complaints or the Code of Conduct more broadly should be directed to the Secretary of the Code of Conduct Committee at Medicines Australia.

Phone: (02) 6147 6500

Email: secretarycodecommittee@medicinesaustralia.com.au

For further Information please see the Code and the complaints process

Complaints Submission Forms for both non-industry complainants and Pharmaceutical companies are also available.