Code Resource Toolkit

This Toolkit has been designed to aid compliance with the Medicines Australia Code of Conduct (the Code). It provides you with guidance, templates and tools to support your organisation to meet compliance with the Code, and to promote learning and development over time.

This Toolkit will be continually augmented as issues are raised by members, and the Code evolves over time.

Available Resources

Good Practice Guide – Quality inclusions for Hospitality policies (Guidance)

Guidance to assist companies to develop and improve their internal company policies and procedures which govern decisions on hospitality-spend at events, to ensure events are delivered in line with the expectations of the Code. Reference Code Section 4.5.

Good Practice Guide – Quality inclusions for staff education policies (Guidance)

Guidance to assist companies to develop a robust and compliant policy approach to ensuring relevant personnel are appropriately trained on the Medicines Australia Code of Conduct and the endorsed CEP program, as relevant to their role. Reference Code Section 10.

Scientific Exchange and the Code

A recorded webinar dated June 2022, exploring what the Code means by scientific exchange and how can one ensure an exchange is scientific or promotional. Reference Code Section 8.

Transparency Reporting Quick Guide (Guidance)

Guidance on ‘how to’ meet transparency reporting requirements, designed for Medicines Australia member companies who commit to reporting transparently. Reference Code Section 15.

Transparency Reporting FAQ’s (Guidance)

Frequently Asked Questions are answered in a way that provides rationale and brief examples. Reference Code Section 15

Membership Selection for Code of Conduct Committees (Process)

A summary of Medicines Australia’s guiding principles and procedures for selecting and appointing members for the Code, Appeals and Monitoring Committees, inline with fair and equitable approach. Reference Code Section 17.4.

Gifts and Offers (Guidance)

A guide to ethical gifting. Reference Code Sections 3 & 5. – Revised June 2022.

Company Representative Training (Guidance)

A summary of the continuing educational program, its key principles, and completion requirements. Reference Code Section 10.

How to Make a Complaint – for Industry (Guidance)

Guidelines that explain the process for companies inside the pharmaceutical industry – and includes guidelines around promoting successful intercompany dialogue between companies, and providing a timeframe in pursuing these matters in the context of a complaint. Reference Code Section 16.

How to Make a Complaint – for Non-Industry (Guidance)

Guidelines that explain the complaints-handling process for anyone outside the pharmaceutical industry, such as individuals, healthcare professionals, or a member of the general public. Includes accessibility, timeframes, process and what information to include when submitting a complaint. Reference Code Section 16.

Using QR Codes (Guidance)

With QR Codes becoming part of our everyday lives, learn how they can be appropriately used in branded materials. Reference Code Section 2.

Transparency Decision Tool (Guidance)

Should you sponsor? And if yes, where should it be reported? This one-pager simplifies the decision-making process. Reference Code Sections 4 & 15.

The Code’s Overarching Principles (Principles)

This one-pager sets out the overarching principles that guide all activities covered by the Code.  Reference Code, Part A

Conducting Virtual Meetings (Guidance)

This 2-pager provides guidance on ensuring virtual meetings are conducted in accordance with the Code. It covers overarching principles, hospitality, online conferences, access to online information and who is responsible. Reference Code Section 4.

Returning to face-to-face interactions with HCPs (Guidance)

This 2-pager provides guidance on aspects to be considered when it comes to returning to face-to-face interactions with healthcare professionals. Poignant to the post-pandemic environment.

State and Territory sampling Regulations (Summary table)

A snapshot of the various State and Territory approaches to regulation surrounding the provision of clinical samples; who can supply what to whom, record-keeping, storage, quantity and disposal. Reference Code Sections 6 & 7.

Medical Practice Activity Agreement (Template)

A template which can be used to formalise any supported medical practice activity which may assist pharmaceutical companies to articulate and define the nature of any activity or collaboration with a HCP. Reference Code Section 5.

Collection Statement for use in HCP engagements (Example)

An example statement that can be used by pharmaceutical companies, informing Healthcare Professionals of the collection and reporting of information pertaining to their engagement. Used in pre-engagement. Reference Code Section 15.1

Healthcare Professional Verification Letter (Template)

An example statement that can be used by pharmaceutical companies, seeking verification of reportable payments after any engagement with a Healthcare Professional. Used in post-engagement. Reference Code Section 15.1

Transfers of Value to Healthcare Professionals (Template)

An excel spreadsheet for member companies, to collect, record and submit any transfers of value to Healthcare Professionals. Reference Code Section 15.1

Verification accompanying report (Form)

Completed by all member companies and submitted to Medicines Australia accompanying any transparency report. It verifies the information provided is truthful and complete. Reference Code Section 15.

Sponsorship of Third Party Meetings and Symposia (Template)

An excel spreadsheet for member companies, to collect, record and submit any sponsorship of third party educational meetings and symposia. Reference Code Section 15.2

Health Consumer Organisation Support (Template)

An excel spreadsheet for member companies, to collect, record and submit any support to organisations that work to benefit Australian patients. Includes some examples to guide members in what is applicable for this reporting, and what is not. Reference Code Section 15.3